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Legal & Security Personal Information

In order to ship to online customers, Isabella will collect your:

  • Name
  • Shipping address
  • Billing address
  • Telephone number
  • Email address
  • Credit card number, expiration and card security code
  • Birthday

How Your Personal Information is Used

Isabella collects and uses your personal information to:

  • Fulfill online orders and communicate with you about it
  • Contact you about monthly promotions, special events and products we think you may be interested in, except where prohibited by law
  • To improve the content and layout of our website
  • Send coupons during your birthday month


Your privacy and security is very important to us. When appropriate, Isabella shares personal information. Except where prohibited by law, we share personal information with select providers for things like:

  • Payment processing
  • Order processing
  • Order fulfillment
  • Marketing promotions
  • Name and address verification
  • Email management

Security of Personal Information

Isabella takes all appropriate security measures to help safeguard your personal information and to prevent unauthorized access. Isabella uses VeriSign to authenticate all credit cards. Additionally, we only display the last four digits of your credit card number on the Order Confirmation page and require a card security code (CSC) be submitted when ordering online or over the telephone.

Review or Update Personal Information

If you wish to review or update your personal information please send an email to: or call the store at: 704-377-4919.


If you wish to unsubscribe to our Monthly Newsletter or Special Offers, please use the Unsubscribe link found at the bottom of our emails. Alternatively, you may email your request to or call the store at: 704-377-4919. Requests made via email or phone may take up to 10 business days to process.

Product Colors

Isabella has made every effort to display products as accurately as possible. Due to each userʼs computer monitor, the displayed colors of the product may differ. If an itemʼs color causes you to return the item, a store credit will be issued as long as the return falls within Isabellaʼs return policy. Isabella shall not be held responsible for color differences on custom orders.

Product Pricing and Availability

Isabella makes every effort to have accurate pricing and availability updated on our website. However, occasionally a product may be discontinued or out-of-stock. Should an item be purchased that is out-of-stock or an anticipated delivery is beyond what is estimated on the website, a full refund will be issued in the method paid. Product prices are subject to change. Isabella is not responsible for typographical errors regarding price.

Website Content and Images

Except where indicated, all the content and images on Isabellaʼs website are original and owned by Isabella. If you see something on the Isabella blog and would like to repost, you must link to the exact Isabella post where content or image is featured.

Changes to Policies

Isabella reserves the right to modify all Policies at any time, this includes, but is not limited to, Privacy, Product Pricing and Product Availability.

General Information

These Terms constitute the entire agreement between you and Isabella and govern the use of the Site. You may also be subject to additional terms and conditions that are applicable to certain parts of the Site including but not limited to sale announcements, discounts, special shipping amounts and custom orders.